Customer Experience Archives

Data privacy in Open Banking

Published May 19, 2022

Customer Experience Open Banking

Data privacy and consent are the quintessential components of customer experience when engaging with a business and yet consumer Personally Identifiable Information (PII) is rarely treated in accordance with established privacy regulations. Consumer data is critical to businesses for understanding how consumers behave, identifying the ways the business can improve and for offering new services...

Identity and Authorization At Cloud Scale

Published December 6, 2021

API Security Breaches Cloud Identity Management Cloud Security Customer Experience DevOps Security General IAM Legislation News Videos

The future has a lot to answer for. For decades we’ve been promised super-cool inventions that we still haven’t received - flying cars, jetpacks and IAM platforms that provide security, scale and manageability- all with wrapped up with 21st century automation. George Jetson’s job had two settings ("Start" & "Stop") and the computer did the...

Fixed it: Authorizing at the edge.

Published April 6, 2021

Customer Experience

Cloudentity is a dynamic authorization company that enables customers to deliver rich authorization decisions at the edge. But what does that actually mean? What edge are we talking about, and does it really even exist? Yes, and yes. Let's dive into it. Four score and seven years ago, we built applications containing every piece of...

Privacy Regulations Spur the Rapid Adoption of Zero Trust and Open Banking: Part I

Published March 11, 2021

Customer Experience

By Nathanael Coffing, CSO and cofounder, Cloudentity Today, Zero Trust and Open Banking are being rapidly adopted across the globe due to mandated data privacy standards, such as General Data Protection Regulation (GDPR) and the Financial Data Exchange (FDX). Digital transformation has also played a key role in the rise of Open Banking and Zero...

OB 101: A Quick and Simple Guide to Open Banking Adoption

Published February 16, 2021

API Security Customer Experience

Open Banking is globally disruptive and growing exponentially, spurring innovation in financial services. It was developed to create software standards and industry guidelines to drive competition and innovation in the financial services industry. Successful Open Banking APIs have increased by ,10x over the last 18 months and continues to accelerate during the pandemic. Now, Open...

The Continuous Contextual Customer Experience

Published March 4, 2020

Cloud Security Customer Experience IAM

Companies providing online services have a rather simple equation. Their customers use applications to access services that process sensitive data. At Cloudentity we define that as the customer journey which is composed of a myriad of customer experiences. That journey takes a variety of steps from their first interaction of anonymously visiting the site, to...

Customer Experience

Data privacy in Open Banking

Identity and Authorization At Cloud Scale

Fixed it: Authorizing at the edge.

Privacy Regulations Spur the Rapid Adoption of Zero Trust and Open Banking: Part I

OB 101: A Quick and Simple Guide to Open Banking Adoption

The Continuous Contextual Customer Experience

Symcor launches Open Banking suite of services, supported by Cloudentity

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