Customer Experience

Featured image for Data privacy in Open Banking

Data privacy in Open Banking

Data privacy and consent are the quintessential components of customer experience when engaging with a business and yet consumer Personally Identifiable Information (PII) is rarely treated in accordance with established privacy regulations. Consumer data is critical to businesses for understanding how consumers behave, identifying the ways the business can improve and for offering new services...
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Featured image for See you at Open Banking World Congress 2022

See you at Open Banking World Congress 2022

Adoption of Open Banking standards and practices has seen worldwide growth over the last year, with implementation of Open Banking Brazil regulations a key example. Cloudentity is powering authorization and consent for 40% of Brazilian banks that are Open Banking certified in the country, and we're active in the UK, EU, Australian and APAC regions...
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Featured image for eCBSV: new consent-based SSN verification service

eCBSV: new consent-based SSN verification service

Following worldwide trends of governments providing new and better identity and privacy services to consumers and banks, the Social Security Administration (SSA) is implementing a new fee-based Social Security number (SSN) verification service known as Electronic Consent Based Social Security Number Verification (eCBSV). This service follows worldwide privacy directives aligned with Open Banking, requiring data...
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